Legal
Terms of Service
Last updated: June 2026
Acceptance of Terms
By accessing the iClinic AI website or using our product, you agree to these Terms of Service. If you do not agree, please do not use our website or services.
Use of the Website
Our website is provided for informational purposes about iClinic AI. You agree to use it lawfully and not to attempt to disrupt or gain unauthorized access to our systems.
The Product
iClinic AI is voice AI for healthcare clinics and is currently in early production. Specific terms for clinical use, including service levels and handling of protected health information, are governed by a separate written agreement and Business Associate Agreement (BAA) with each clinic.
iClinic AI supports clinical staff and does not replace professional medical judgment. Urgent and emergency situations are escalated to appropriate personnel according to configured protocols.
Intellectual Property
All content, trademarks, and software associated with iClinic AI are owned by iClinic AI or its licensors and may not be copied or used without permission.
Disclaimers
The website is provided "as is" without warranties of any kind. Statements describing future capabilities, integrations, or outcomes are forward-looking and not guarantees.
Limitation of Liability
To the maximum extent permitted by law, iClinic AI is not liable for indirect, incidental, or consequential damages arising from use of the website. Liability relating to the product is addressed in the applicable clinical agreement.
Changes to These Terms
We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact
Questions about these terms can be sent to info@imedclinic.ai.
Email us at info@imedclinic.ai.
SMS/Text Messaging Program Terms
Program Name
iClinic AI Patient Communication Program
Program Description
This SMS program is used to send appointment confirmations, reminders, follow-ups, and patient identity verification messages to patients of clinics using iClinic AI. Messages are triggered after a patient interacts with the clinic via phone call or registration. No marketing or promotional messages are sent through this program.
Message Frequency
Message frequency varies based on patient appointments and may include 1-2 messages per appointment for confirmation and verification purposes.
Message and Data Rates
Message and data rates may apply. Consult your mobile carrier for details on your messaging plan.
Opt-In
Patients opt in by providing their phone number during clinic registration or when calling the clinic, and by responding affirmatively when asked if they would like to receive SMS messages related to their care.
Opt-Out Instructions
Patients can opt out at any time by replying STOP to any message. For help, patients can reply HELP or contact the clinic directly.
Support Contact
For questions about this SMS program, contact info@imedclinic.ai.